Subject: Ticket Assigned - 3661267/ Share photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 06 Mar 2022 08:01:34 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  3661267/ Share photos Ishan                    regarding my order number9559455585           11:40 AM, 06th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:40 AM, 06th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:40 AM, 06th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:40 AM, 06th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:40 AM, 06th Mar                     Ishan                    one of my things a furniture from what was delivered yesterday was damaged           11:41 AM, 06th Mar                     Ishan                    is damaged           11:41 AM, 06th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            11:42 AM, 06th Mar                   New                   If you have any pictures that you would like to share, please do that.            11:42 AM, 06th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           11:42 AM, 06th Mar                     Ishan                    from order number 9559455585           11:42 AM, 06th Mar                     Ishan                    [11:41, 06/03/2022] Ishan: one of my things a furniture from what was delivered yesterday was damaged [11:41, 06/03/2022] Ishan: is damaged           11:42 AM, 06th Mar                   Alhamzi                   Hi Ishan, thank you for contacting us. This's Alhamzi We would be happy to help you.           11:47 AM, 06th Mar                   Alhamzi                   Please wait while we check the details.            11:47 AM, 06th Mar                   Alhamzi                   We sincerely apologize for any inconvenience caused you.   Could you please share with us photos or video showing the issue so we can update it with our team to help you regarding this issue.           11:50 AM, 06th Mar                     Ishan                             11:52 AM, 06th Mar                     Ishan                             11:52 AM, 06th Mar                     Ishan                             11:52 AM, 06th Mar                   Alhamzi                   Could you please confirm the item name           11:54 AM, 06th Mar                     Ishan                    Costagat oxford           11:56 AM, 06th Mar                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3661267           11:59 AM, 06th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           11:59 AM, 06th Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:01 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3981959