Subject: Ticket Assigned - 9559796588/ late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 06 Mar 2022 03:08:57 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9559796588/ late delivery Lyn                    Hi           06:40 AM, 06th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:40 AM, 06th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:40 AM, 06th Mar                     Lyn                    When I will receive my order please           06:41 AM, 06th Mar                     Lyn                             06:41 AM, 06th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            06:42 AM, 06th Mar                   New                   If you have any pictures that you would like to share, please do that.            06:42 AM, 06th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           06:42 AM, 06th Mar                   Alhamzi                   Hi Lyn, thank you for contacting us. This's Alhamzi We would be happy to help you.           06:53 AM, 06th Mar                   Alhamzi                   Please wait while we check the details.            06:53 AM, 06th Mar                     Lyn                    Thank you           06:53 AM, 06th Mar                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:58 AM, 06th Mar                   Alhamzi                   kindly not that we do not know the exact delivery time but rest assured that we are doing the needful to deliver your order ASAP.    Please allow us some more time            06:58 AM, 06th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           06:58 AM, 06th Mar                     Lyn                    You have the courier company contact number please           06:59 AM, 06th Mar                     Lyn                    Coz I will not be available tomorrow for collection           06:59 AM, 06th Mar                   Alhamzi                   We do not have the contact number of the agents on the ground           07:02 AM, 06th Mar                   Alhamzi                   you can request the delivery, when they contact you for delivery, to deliver the order in your suitable time and our team  will help you in the best way           07:03 AM, 06th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           07:03 AM, 06th Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:08 AM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3981172