Subject: Ticket Assigned - 29030202789920220107/ Esc. photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 05 Mar 2022 12:16:49 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  29030202789920220107/ Esc. photos Vivek                    Hi           03:38 PM, 05th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           03:38 PM, 05th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           03:38 PM, 05th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            03:38 PM, 05th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            03:38 PM, 05th Mar                     Vivek                    29030202789907012022           03:40 PM, 05th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            03:40 PM, 05th Mar                   New                   If you have any pictures that you would like to share, please do that.            03:40 PM, 05th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           03:40 PM, 05th Mar                     Vivek                             03:41 PM, 05th Mar                     Vivek                             03:41 PM, 05th Mar                     Vivek                             03:41 PM, 05th Mar                     Vivek                             03:41 PM, 05th Mar                     Vivek                             03:41 PM, 05th Mar                     Vivek                             03:41 PM, 05th Mar                   Alhamzi                   Hi Vivek, thank you for contacting us. This's Alhamzi We would be happy to help you.           03:44 PM, 05th Mar                   Alhamzi                   Please provide us with more details about your complain so we can further assist you.           03:44 PM, 05th Mar                     Vivek                    In bed, we found mold (fungus) in many areas           03:45 PM, 05th Mar                     Vivek                    Even if we cleaned also, it's again coming           03:46 PM, 05th Mar                   Alhamzi                   Kindly share your registered email ID for further assistance.           03:49 PM, 05th Mar                     Vivek                    [email-masked]           03:49 PM, 05th Mar                   Alhamzi                   Kindly crosscheck the order number 29030202789907012022           03:50 PM, 05th Mar                   Alhamzi                   since we did not find any data related to the above number           03:50 PM, 05th Mar                     Vivek                    29030202789920220107           03:55 PM, 05th Mar                   Alhamzi                   Please wait while we check the details.            03:57 PM, 05th Mar                     Vivek                    Ok           03:57 PM, 05th Mar                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           04:02 PM, 05th Mar                     Vivek                    You got the issue           04:04 PM, 05th Mar                   Alhamzi                   yes i got it           04:08 PM, 05th Mar                   Alhamzi                   Please wait while we raise the complain           04:08 PM, 05th Mar                     Vivek                    Ok           04:09 PM, 05th Mar                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3658967           04:12 PM, 05th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           04:12 PM, 05th Mar                     Vivek                    No,, that's it           04:13 PM, 05th Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:16 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3978791