Subject: New Reply Received - Items not deliver
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 05 Mar 2022 07:48:42 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Items not deliver  Ticket comment <span style="-webkit-text-size-adjust: auto; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: HelveticaNeue-Regular, Helvetica; font-size: medium; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background-color: rgb(255, 255, 255)">Hi,</span><div style="-webkit-text-size-adjust: auto; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: HelveticaNeue-Regular, Helvetica; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); word-wrap: break-word !important">
<br style="word-wrap: break-word !important"><div style="word-wrap: break-word !important">I have decided for my order to refund this is my 2nd time order but still no update at all and taking so long for waiting im fed up for asking the update.Kindly just do my refund bad experience it's been 2 months for the same situation.</div>
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<div style="word-wrap: break-word !important">Thanks,</div>
<div style="word-wrap: break-word !important">Joy</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 4 Mar 2022, at 3:26 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi joy, </div>
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<div dir="ltr">Greetings of the day to you !</div>
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<div dir="ltr">We would like to apologise for the inconvenience caused to you. </div>
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<div dir="ltr">We completely understand the frustration you’re feeling., we are sure we would have feel the same way. We are deeply sorry for the delay in the resolution of this matter. We would like to assure you that we are motivated to resolve this matter on urgent basis, we are in constant touch with respective team, we will get back to you shortly with more details on it. <br>​<br>We really appreciate your patience and understanding. <br>​<br>​Your friends,<br>The Support Team <br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3864644