Subject: New Reply Received - escalation - share photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 02 Mar 2022 09:10:17 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  escalation - share photos  Ticket comment <div>Dear Support Team,
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<div>I still haven’t received my refund though it was promised with 24-48 hours.</div>
<div>Please note that we are sleeping in the floor and need to place a replacement bed frames urgently with the refund that will received.</div>
<div>Please let me know urgently the status of my refund.</div>
<div>Thank you &amp; best regards, <br>
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<div>Abdul Wahab K</div>
<div>Mobile: +971556672500</div>
Sent from my iPhone</div>
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<div>On 01-Mar-2022, at 14:08, Home Box &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Abdul Wahab, <br>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">Kindly note that we are following our team regarding your refund and we have already informed them to make your issue of their priority. We request you to allow us some more time. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3885301