Subject: Ticket Assigned - Conversation with khawla
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 27 Feb 2022 07:11:00 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  khawla khawla                    Hi           10:45 AM, 27th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:45 AM, 27th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:45 AM, 27th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:45 AM, 27th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:45 AM, 27th Feb                     khawla                    good morning           10:45 AM, 27th Feb                     khawla                    i want to complain           10:45 AM, 27th Feb                     khawla                             10:45 AM, 27th Feb                     khawla                    only before one hour came to fix this order           10:46 AM, 27th Feb                     khawla                    and once they left we notice that happened           10:46 AM, 27th Feb                     khawla                    no body still touch or use or clean           10:47 AM, 27th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            10:47 AM, 27th Feb                   New                   If you have any pictures that you would like to share, please do that.            10:47 AM, 27th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           10:47 AM, 27th Feb                     khawla                    this is my order           10:48 AM, 27th Feb                     khawla                    Your order number is 9557630519 |           10:48 AM, 27th Feb                     khawla                    i need an immediate solution           10:48 AM, 27th Feb                     khawla                             10:49 AM, 27th Feb                     khawla                    bad quality           10:49 AM, 27th Feb                     khawla                    and even not fixed probably           10:49 AM, 27th Feb                     khawla                    once i told why it is moving like this           10:49 AM, 27th Feb                     khawla                    , they said it is like this           10:49 AM, 27th Feb                     khawla                    let someone to come and take it back           10:50 AM, 27th Feb                     khawla                    and return my money           10:50 AM, 27th Feb                     khawla                    it is really bad experience with you           10:50 AM, 27th Feb                   Alhamzi                   Hi Khawla, thank you for contacting us. This's Alhamzi We would be happy to help you.           10:53 AM, 27th Feb                   Alhamzi                   Please wait while we check the details.            10:54 AM, 27th Feb                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3639081           11:05 AM, 27th Feb                   Alhamzi                   Do you have any other inquiries that we can help with?           11:05 AM, 27th Feb                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:10 AM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3949799