Subject: New Reply Received - escalation - share photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 27 Feb 2022 05:32:24 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  escalation - share photos  Ticket comment <div>
<div>
<div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" dir="ltr">
Dear Support Team,</div>
<div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" dir="ltr">
While thank you for your constant update mails, wonder where is the prevailing breakdown that causes so much delay since my family has been continuously placed on discomfort and disruption in their daily life comfort due to the breakdown of your both inferior
 bed frames provided. </div>
<div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" dir="ltr">
I only hope that I am not pushed further to approach your director for this unpleasant situation that require urgently to be resolved. </div>
<div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" dir="ltr">
Thank you &amp; best regards, </div>
<div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" dir="ltr">
Abdul Wahab K </div>
<div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" dir="ltr">
Mobile : +971556672500</div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<br>
</div>
Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, February 26, 2022 7:46:28 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3885301] - escalation - share photos
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div>
<div dir="ltr">
<div dir="ltr">Hi Abdul Wahab, </div>
<div>
<br>
</div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We apologies you have to go through this with us. This is not the experience we want our customer to have. Rest assured that we are doing the needful to sort this issue real quick.</div>
<div>
<br>
</div>
<div>We request you to allow us some more time. </div>
<div>
<br>
</div>
<div>Thank you for your understanding and cooperation.</div>
<div>
<br>
</div>
<div>Feel free to get in touch with us for further assistance.</div>
<div>
<br>
</div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3885301