Subject: New Reply Received - escalation - share photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 25 Feb 2022 02:35:21 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  escalation - share photos  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
<div>To whom it May concern</div>
<div>What you are doing is not acceptable,, the decision should have been taken and we should finish this matter,, I have been waiting since February 20, 2022 and the items are in their boxes already ,,,and a team came from  your side and made sure of the items and everything is done ,What do you want more!!!</div>
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<div>Until now, you are keep stalling with this kind of emails you send, I never expected this kind of dealing with Home box ,really disappointed!!!</div>
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Shatha Gharawi
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<br><br>Friday, 25 February 2022, 4:27 AM +0400 from Home Box  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(252, 44, 56); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg">
	
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			<div id="style_16457488400000067722_BODY"><div class="cl_768135"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shatha,</div>
<div><br style="font-weight: inherit;box-sizing: inherit"></div>
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<div style="color: rgb(51, 51, 51);font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">Thank you for reaching out to us with your concern.</div>
<div style="color: rgb(51, 51, 51);font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><br style="font-weight: inherit;box-sizing: inherit"></div>
<div style="color: rgb(51, 51, 51);font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">We’re on it - and we’ll do our best to sort this out quickly.</div>
<div style="color: rgb(51, 51, 51);font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><br style="font-weight: inherit;box-sizing: inherit"></div>
<div style="color: rgb(51, 51, 51);font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">Feel free to get in touch if you need further assistance.</div>
<div style="color: rgb(51, 51, 51);font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><br style="font-weight: inherit;box-sizing: inherit"></div>
<div style="color: rgb(51, 51, 51);font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><div style="margin: 0in 0in 0.0001pt;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;color: rgb(24, 50, 71)"><span style="font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;color: rgb(51, 51, 51)">Your friends,</span></div></div>
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<span style="background-color: initial;font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;color: rgb(51, 51, 51)">The</span><span style="color: rgb(24, 50, 71);background-color: initial;font-size: inherit"> </span><span style="background-color: initial;font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;color: rgb(51, 51, 51)">S</span><span style="background-color: initial;font-size: 10.5pt;font-family: 'Segoe UI', sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;color: rgb(51, 51, 51)">upport Team</span>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3923822