Subject: Ticket Assigned - Need escalation - reschedule
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 21 Feb 2022 08:12:47 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Need escalation - reschedule Amir Basha                    Hello           11:49 AM, 21st Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:49 AM, 21st Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:49 AM, 21st Feb                     Amir Basha                    Order  9558416833           11:49 AM, 21st Feb                     Amir Basha                    I need to have all items together in 27 delivery           11:50 AM, 21st Feb                   Alhamzi                   Hi Amir, thank you for contacting us. This's Alhamzi We would be happy to help you.           11:50 AM, 21st Feb                   Alhamzi                   Please wait while we check the details.            11:51 AM, 21st Feb                   Alhamzi                   Please wait while we check the details.            11:53 AM, 21st Feb                     Amir Basha                    Ok as in website i can’t choose second shipment delivery           11:56 AM, 21st Feb                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           11:58 AM, 21st Feb                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:09 PM, 21st Feb                   Alhamzi                   Do you have any other inquiries that we can help with?           12:09 PM, 21st Feb                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:11 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3924111