Subject: Ticket Assigned - Raise CRM
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 21 Feb 2022 05:21:34 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Raise CRM Sara                    صباح الخير           09:04 AM, 21st Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:04 AM, 21st Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:04 AM, 21st Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            09:06 AM, 21st Feb                   New                   If you have any pictures that you would like to share, please do that.            09:06 AM, 21st Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           09:06 AM, 21st Feb                     Sara                    لقد قمت بشراء طقم كنب من شهر لكن الجوده جدا سيئه           09:06 AM, 21st Feb                     Sara                    9517843615           09:06 AM, 21st Feb                     Sara                    رقم الطلبيه           09:06 AM, 21st Feb                   Alhamzi                   مرحبًا ساره، صباحك سعيد، شكرًا لتواصلك معنا. معك الحمزي، يسرنا مساعدتك.           09:09 AM, 21st Feb                     Sara                    لقد قمت بشراء طقم كنب الشهر الماضي           09:10 AM, 21st Feb                   Alhamzi                   يرجى تزويدنا بالصور او الفديوا يوضح المشكلة وسوف نقوم بمساعدتكم           09:10 AM, 21st Feb                     Sara                    لكن ظهرت فيه عيوب كثيره           09:10 AM, 21st Feb                     Sara                    * File attached - 8ed64f1486ec684525a56b3e.mp4 *             09:10 AM, 21st Feb                     Sara                    القماش سيئ جدا           09:11 AM, 21st Feb                     Sara                    * File attached - a0c547629f006b671e669c3c.mp4 *             09:11 AM, 21st Feb                     Sara                    والحديد في الاسفنج اصبح مزعج ويؤلم اثناء الجلوس           09:11 AM, 21st Feb                   Alhamzi                   نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.           09:16 AM, 21st Feb                   Alhamzi                   هل لديك اي إستفسار اخر           09:16 AM, 21st Feb                     Sara                    شكرا لك           09:17 AM, 21st Feb                   Alhamzi                   كان من دواعي سروري مساعدتك. شكرا على التسوق معنا ونتمنى لك أوقات طيبه.           09:21 AM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3923519