Subject: Ticket Assigned - Conversation with Sharif
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 18 Feb 2022 12:43:21 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sharif Sharif                    Hi           09:20 PM, 07th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:20 PM, 07th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:20 PM, 07th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:20 PM, 07th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:20 PM, 07th Feb                     Sharif                    ****
 ********20220126           09:20 PM, 07th Feb                     Sharif                    It has bed and tv table           09:21 PM, 07th Feb                     Sharif                    Bed - has damages           09:21 PM, 07th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            09:22 PM, 07th Feb                   New                   If you have any pictures that you would like to share, please do that.            09:22 PM, 07th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           09:22 PM, 07th Feb                     Sharif                    tv table - not assembled correctly and the staff not having experience they reassembled mult
 iple times.           09:24 PM, 07th Feb                     Sharif                    Bed set - damage 1           09:24 PM, 07th Feb                     Sharif                    Damage 2           09:24 PM, 07th Feb                     Sharif                    Damage 3           09:24 PM, 07th Feb                     Sharif                             09:25 PM, 07th Feb                     Sharif                    Tv table gaps after assemble           09:25 PM, 07th Feb                   Raghwendra Pratap                   Hi Sharif. Thank you for choosing HomeBox. My name is Raghwendra.           09:26 PM, 07th Feb                   Raghwendra Pratap                   We sincerely apologize for the inconvenience caused to you.           09:26 PM, 07th Feb                   Raghwendra Pratap                   Could you please share your order number so that I can assist you further?           09:26 PM, 07th Feb                     Sharif                    ************20220126
            09:26 PM, 07th Feb                   Raghwendra Pratap                   We wish to inform you that it is showing like this: ************20220126.  We request you to please share the invoice picture so that I can check.           09:27 PM, 07th Feb                   Raghwendra Pratap                   Hi, I'm not getting a response from you. Are we still connected?           09:30 PM, 07th Feb                     Sharif                             09:32 PM, 07th Feb                     Sharif                             09:32 PM, 07th Feb                     Sharif                    Please can you help to change the items or refund           09:35 PM, 07th Feb                   Raghwendra Pratap                   Please confirm have placed the order from the store?           09:37 PM, 07th Feb                     Sharif                    Yes           09:39 PM, 07th Feb                   Raghwendra Pratap                   We would like to advise you that please visit t
 he store they will assist you in this.           09:39 PM, 07th Feb                   Raghwendra Pratap                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:42 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3864186