Subject: Ticket Assigned - Conversation with Aliasgar Bedawala
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 18 Feb 2022 09:46:39 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aliasgar Bedawala Aliasgar Bedawala                    hello           01:35 PM, 23rd Nov                   Mohammad                   Hi Aliasgar Bedawala. Thank you for choosing HomeBox. My name is Mohammad. How may I help you today?           01:45 PM, 23rd Nov                     Aliasgar Bedawala                    wanted to check for update on my mattress warranty request           01:47 PM, 23rd Nov                     Aliasgar Bedawala                    Order no.29001004230320200531 crm no. 3300157           01:47 PM, 23rd Nov                     Aliasgar Bedawala                    have raised the complaint on 13th           01:47 PM, 23rd Nov                     Aliasgar Bedawala                    still no update           01:47 PM, 23rd Nov                   Mohammad                   Please allow me a moment and I will check on this for you.           01:59 PM, 23rd Nov                     Aliasgar Bedawala                    .ok           02:00 PM, 23rd Nov                   Mohammad                   Please allow me a moment I am still checking on this for you.           02:14 PM, 23rd Nov                     Aliasgar Bedawala                    yes ok waiting           02:24 PM, 23rd Nov                   Mohammad                   Thanks for waiting as I checked the status your complaint has been approved and still open the team will contact you as soon as possible.           02:24 PM, 23rd Nov                     Aliasgar Bedawala                    can you tell me when they will come to do the needful           02:25 PM, 23rd Nov                     Aliasgar Bedawala                    its been few days that i know its approved pls           02:25 PM, 23rd Nov                   Mohammad                   I am sorry we cannot assure you the exact time the team will contact you soon.           02:41 PM, 23rd Nov                   Mohammad                   Please feel free to come back and chat with us if you have any queries in the future.           02:57 PM, 23rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3437802