Subject: Ticket Assigned - Conversation with Grace Makafan
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 18 Feb 2022 08:54:08 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Grace Makafan Grace Makafan                    Hello           09:55 AM, 13th Jan                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:55 AM, 13th Jan                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:55 AM, 13th Jan                     Grace Makafan                    9515407696           09:55 AM, 13th Jan                     Grace Makafan                    I placed this order in November 2021 and tried to pay through Tabby installments           09:56 AM, 13th Jan                     Grace Makafan                    Instead Homebox cancelled the order but Tabby had deducted my money from credit card           09:57 AM, 13th Jan                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            09:57 AM, 13th Jan                   New                   If you have any pictures that you would like to share, please do that.            09:57 AM, 13th Jan                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           09:57 AM, 13th Jan                     Grace Makafan                    I called tabby and they said that Homebox is yet to update the status on the system           09:57 AM, 13th Jan                   Ankit                   We would like to apologise for the inconvenience caused to you.           10:12 AM, 13th Jan                   Ankit                   We will put this matter up with concerned team and they will look into this matter.           10:12 AM, 13th Jan                   Ankit                   Please feel free to come back and chat with us if you have any queries in the future. My name is Ankit and have a wonderful day!           10:20 AM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3759500