Subject: Ticket Assigned - Conversation with Zeffy
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 18 Feb 2022 08:54:08 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zeffy Zeffy                    Please advise if the dome is of glass or plastic?           11:09 AM, 19th Jan                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:09 AM, 19th Jan                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:09 AM, 19th Jan                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:09 AM, 19th Jan                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:09 AM, 19th Jan                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            11:11 AM, 19th Jan                   New                   If you have any pictures that you would like to share, please do that.            11:11 AM, 19th Jan                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           11:11 AM, 19th Jan                     Zeffy                             11:11 AM, 19th Jan                     Zeffy                    I want to order this item but I want to know if the dome is made of glass or plastic?           11:12 AM, 19th Jan                   Ankit                   https://www.homeboxstores.com/ae/en/Decor-%26-Furnishings/Table-Top/Serveware/HOME-BOX-Festive-Cake-Platter-with-Dome---33-cms/p/162868184           11:15 AM, 19th Jan                   Ankit                   It's Primary Material : Ceramic.           11:15 AM, 19th Jan                     Zeffy                    Ya but th top dome           11:15 AM, 19th Jan                     Zeffy                    Down part is ceramic I know           11:15 AM, 19th Jan                     Zeffy                    I want to know about dome           11:15 AM, 19th Jan                   Ankit                   We are really sorry but there is no updates for it on website.           11:20 AM, 19th Jan                   Ankit                   However, we could check with concerned team for it.           11:20 AM, 19th Jan                   Ankit                   Please confirm your email address.           11:20 AM, 19th Jan                     Zeffy                    [email-masked]           11:20 AM, 19th Jan                     Zeffy                    Thanks           11:21 AM, 19th Jan                   Ankit                   Thank you for the confirmation.           11:21 AM, 19th Jan                   Ankit                   We will put this up and will keep you updated for it.           11:22 AM, 19th Jan                   Ankit                   Please feel free to come back and chat with us if you have any queries in the future. My name is Ankit and have a wonderful day!           11:22 AM, 19th Jan                     Zeffy                    Sure thnx           11:22 AM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3784120