Subject: Ticket Assigned - Conversation with Kavya Gowda PS
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 18 Feb 2022 08:54:08 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kavya Gowda PS Kavya Gowda PS                    Hi           10:24 AM, 15th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:24 AM, 15th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:24 AM, 15th Feb                     Kavya Gowda PS                    It's regarding my return request           10:24 AM, 15th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            10:26 AM, 15th Feb                   New                   If you have any pictures that you would like to share, please do that.            10:26 AM, 15th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           10:26 AM, 15th Feb                     Kavya Gowda PS                    I had requested for return for the order #9557132171 on Friday but I dint get any updates on pick up           10:26 AM, 15th Feb                     Kavya Gowda PS                    I had ordered for this           10:27 AM, 15th Feb                     Kavya Gowda PS                    But I got like this           10:28 AM, 15th Feb                   Ankit                   We would like to apologise for the inconvenience caused to you.           10:34 AM, 15th Feb                   Ankit                   We will escalate to expedite the collection, please be assured for it.           10:34 AM, 15th Feb                     Kavya Gowda PS                    Ok, how many days it will take again?           10:36 AM, 15th Feb                   Ankit                   We will escalate and will keep you updated for it via the mail.           10:46 AM, 15th Feb                   Ankit                   Please feel free to come back and chat with us if you have any queries in the future. My name is Ankit and have a wonderful day!           10:49 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3894823