Subject: Ticket Assigned - Conversation with Wasma
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 18:02:25 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wasma Wasma                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Wasma Bot:  Hi Wasma, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  FP0405230016789 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  6820186864 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0405230016789     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  00966556713160            09:12 PM, 09th Apr                     Wasma                    Ok           09:12 PM, 09th Apr                   Mohammed                   Good evening, Wasma,Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           09:50 PM, 09th Apr                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           09:59 PM, 09th Apr                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           10:01 PM, 09th Apr                   Amirh                   Do let me know if you need anything more..?           10:01 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6024169