Subject: Ticket Assigned - Conversation with Arafat Tamim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 16:51:52 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Arafat Tamim Arafat Tamim                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Arafat tamim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  FC0406230001946 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  6820556635 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0406230001946     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:08 PM, 09th Apr                     Arafat Tamim                    I placed an order on SPALAS my order number is 6820556635.  But I have not received my order.  Shipment status showing "order Cancel by customer". But i didn’t cancel!!  I need my order on diriyah.  Can you please check the order &  help me to get my order?           08:17 PM, 09th Apr                     Arafat Tamim                    Near Lahore hotel, 7916 Al Imam Faisal Ibn Turki street , diriyah, Riyadh.           08:26 PM, 09th Apr                     Arafat Tamim                    It's my location.           08:26 PM, 09th Apr                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           08:48 PM, 09th Apr                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           08:49 PM, 09th Apr                   Amirh                   Do let me know if you need anything more..?           08:49 PM, 09th Apr                   Amirh                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:51 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6023542