Subject: Note Added - [#5898284]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 09:00:26 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5898284    Subject:     Requester: Amal Al husaain    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM862D7A07023045E89587928C9DC9FEF2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ArishLaila</span></a>
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<div class="MsoNormal">PFB</div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, March 29, 2023 10:37 AM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Wajeeha Arshi &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5898284] -</div>
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<div class="MsoNormal">Hi <a id="OWAAM90DF279286544318ACCE7A7096C9F406" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah Alzuman</span></a>
<a id="OWAAM6B255F914CEC41DE9B9394B6E08BA0AE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a>,</div>
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<div class="MsoNormal">Can you please assist with the below.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, March 23, 2023 3:48 PM<br>
<b>To:</b> Wajeeha Arshi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5898284] -</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : Mar 19, 2023</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6815050683<br>
AWB ID:FP0319230008965 </span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required : Need installation.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: Customer sent us to inform us that he received the item on (3/20/23 ) but the item he received was not assembled, we have informed the CST this item is not included
 installation and advise him to visit the nearest store the CST did not accept to go the nearest store.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Now customer wants to send a team t install this order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Kindly check and solve this issue.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Aseel Qiad </span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5898284:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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