Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 08:46:57 +0000 (UTC)

Hi Amira Alanaz,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear sir</div>
<div dir="auto">      I received the amount. </div>
<div dir="auto">Thank you for your support. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 28 Mar 2023 at 12:20 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5490863</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5490863<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Heba Makkawi : </div>
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<div style="text-align:left" dir="ltr">Hi Mohammed,</div>
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<div style="text-align:left">Thank you for reaching out to us and giving us the opportunity to serve you.<br><span style="font-size:14px"><br></span><span style="font-size:14px" dir="ltr">We would like to inform you that we have processed the refund the amount for the order on 22 March 2023 and the amount you paid online will be refunded back to your account which you provide.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px">Your Friends,</span><br><span style="font-size:14px" dir="ltr">Centrepoint Support Team.</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5490863