Subject: Note Added - [#5830464] الطلب#6811745683
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 08:24:51 +0000 (UTC)

Hi ,    Smiti Bhatia added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5830464    Subject:  الطلب#6811745683   Requester: [email-masked]    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi,</div>
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<div class="MsoNormal">As checked with the buyer, the color of this item is beige as shown on the website.
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, March 22, 2023 12:18 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;; Abhishek Sailani &lt;[email-masked]&gt;; Smiti Bhatia &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5830464] - الطلب#6811745683</div>
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<span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#212121'>You don't often get email from
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Do we have an update on the same. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Zaid Ahmad </span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>تشغيل الجمعة, 17 مارس في 12:53 م
<span class="separator">, Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Smiti,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please help in below customer complain for the Splash item.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Sanket Sable</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Omni Channel Manager, Centrepoint </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Mob. +971-521455465</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, March 16, 2023 2:10 PM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5830464] - الطلب#6811745683</span></div>
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<b><i><span style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Reference to the order number 6811745683, 6174520687 and 6810333216 </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Customer placed three different orders but he is receiving the item 164195303 wrong in terms of color. Color product description is mentioned as blue cargo also the beige color pictures are also
 update on the website. While cx placing an order for beige as shown in picture he is only receiving blue cargo. Hence we request you to kindly check and update the actual color of the item so that we can assist the customer accordingly. </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>​Item link : <a href="https://www.splashfashions.com/ae/en/Men/Clothing/Bottoms/Shorts/SPLASH-Lee-Cooper-Solid-Cargo-Shorts-with-Drawstring-Closure/p/164195303" rel="noreferrer">
https://www.splashfashions.com/ae/en/Men/Clothing/Bottoms/Shorts/SPLASH-Lee-Cooper-Solid-Cargo-Shorts-with-Drawstring-Closure/p/164195303</a>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Zaid Ahmad </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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