Subject: Ticket Assigned - Conversation with raiobinay2019
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 04:44:35 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with raiobinay2019 raiobinay2019                    Good Morning... i would like to follow up my order with the tracking NO. FC0318230012182. Your delivery man just sending me a message but he dont come to deliver my parcel, im calling him and send him a message but he never rply. I hope you will do action for this matter. My parcel suppose to be deliver by saturday, but look what day today, its TUESDAY. thank you so much.           08:34 AM, 21st Mar                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           08:34 AM, 21st Mar                   Amirh                   Could you please share your order number so that I can assist you further?           08:35 AM, 21st Mar                     raiobinay2019                    Good Morning... i would like to follow up m
 y order with the tracking NO. FC0318230012182. Your delivery man just sending me a message but he dont come to deliver my parcel, im calling him and send him a message but he never rply. I hope you will do action for this matter. My parcel suppose to be deliver by saturday, but look what day today, its TUESDAY. thank you so much.           08:35 AM, 21st Mar                   Amirh                   Please provide me with a ten-digit order number starting with 6           08:36 AM, 21st Mar                     raiobinay2019                    ok i will check           08:36 AM, 21st Mar                     raiobinay2019                    6814293499           08:37 AM, 21st Mar                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:38 AM, 21st Mar                   Amirh                   Is the number correct?           08:39 AM, 21st Mar                   Amirh                   966559481533  
          08:39 AM, 21st Mar                     raiobinay2019                    yes its correct           08:39 AM, 21st Mar                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           08:40 AM, 21st Mar                   Amirh                   Do let me know if you need anything more..?           08:40 AM, 21st Mar                     raiobinay2019                    i think the delivery man is the problem, he dont answer call or message           08:40 AM, 21st Mar                   Amirh                   We apologize for the delegate's behavior, the problem will be raised and we will contact you as soon as possible           08:41 AM, 21st Mar                     raiobinay2019                    if your delivery man continue like this behavior,you will lose a lot of customer...he is very unrespectful..           08:42 AM, 21st Mar 
                     raiobinay2019                    i hope my parcel will be deliver today           08:43 AM, 21st Mar                   Amirh                   Please accept our apologies for the inconvenience and delay we have caused.           08:43 AM, 21st Mar                     raiobinay2019                    Ok Thank you so much.. Thats all..           08:43 AM, 21st Mar                   Amirh                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:43 AM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5901195