Subject: Note Added - [#5781066] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 14:42:44 +0000 (UTC)

Hi ,    Zaid Ahmad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5781066    Subject:  Returns   Requester: abdul basit    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style='margin: 0.75rem 0px 0px; padding: 0px; font-size: 14px; line-height: 1.714; font-weight: 400; letter-spacing: -0.005em; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>We can change the payment method but mentioned order is placed using MADA card and Payfort is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, tea will share the failed transactions to them and they have processed the refund manually through the bank and It will take 2-3 weeks for the refund to reflect in the customer’s account.</div>
<div dir="ltr" style='margin: 0.75rem 0px 0px; padding: 0px; font-size: 14px; line-height: 1.714; font-weight: 400; letter-spacing: -0.005em; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Please confirm if the customer is ok with it and we will proceed</div>
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