Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 08:30:37 +0000 (UTC)

Hi Amira Alanaz,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Team, </div>
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<div>Pls confirm the return request is made for both the items or only one. If it's for both the items let me know so that I can make another purchase with different size. </div>
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<div>Your kind confirmation will be highly appreciated. </div>
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<div>Regards <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Mar 16, 2023 at 11:21, Landmark Group</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8114039990"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Satish,</div>
<div dir="ltr">Thank you for contacting Max.</div>
<div dir="ltr">We apologize for any inconvenience we caused.<br><br> A return request was made on 16 of March 2023.<br>Please note it will take 3-5 working days for the courier to contact you for the pick up, then it will take 2-4 working days to reach the warehouse.<br> Once we receive it, the quality check process will take 1-2 working days and then you will receive an email of the refund.<br><br>Please note, refunds typically take up to 14 working days to show up in your account based on your bank/payment card provider. <br>Please wait for a few days for this amount to reflect in your account.</div>
<div dir="ltr">You can repurchase the items.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Thank You,<br>Centrepoint Support Team<br><br><br><br><br>Thank You,<br style=""><span style='color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important'>Max </span>Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5856007