Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 08:00:21 +0000 (UTC)

Hi Amira Alanaz,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Team, </div>
<div><br></div>Pls arrange for return. <div><br></div>
<div>Also please confirm it's possible to return both the items since the fitting is not up to the mark or only wrong size item will be returned. If you allow me to return both the items will order a same 2 joggers with size (M).</div>
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<div>Please make the arrangement for return and while purchasing the order online there should be disclaimer that it's non returnable items. Now I am feeling cheated for myself. </div>
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<div>Please let me know the best possible to solution. </div>
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<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Mar 16, 2023 at 10:34, Landmark Group</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3315302838"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Satish,<br><br>Thank you for contacting Max.<br><br>Please accept our full apologies for the inconvenience caused.<br>
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<div dir="ltr">There is no exchange but we can arrange a return for the wrong items.</div>
<div dir="ltr">If you still wish to return please confirm so we can make a return request on your behalf.</div>
<div dir="ltr"><br></div>
<div dir="ltr">​We are looking forward to hear from you soon.<br>
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<div style="margin-top:0px" dir="ltr">Thank You,<br style=""><span style='color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important'>Max </span>Support Team.</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5856007