Subject: Note Added - [#5732446] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 17:32:04 +0000

Hi ,    Mohammed Athar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5732446    Subject:  Returns   Requester: عهود الرشود    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMEAF416A4BF3E47AE9C33A8569EB96D0B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a> Yes, the payment was captured twice from the customer.The second order number is
<span style="color:black">6805833637.</span>
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<div class="MsoNormal"><span style="color:black">Please create a JIRA with all the customer bank details &amp; also attached this mail confirmation to proceed with the refund.</span></div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="1884" style="width:1413.0pt;border-collapse:collapse">
<tbody>
<tr style="height:14.5pt">
<td width="163" style="width:122.0pt;border:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Terminal ID</span></div>
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<td width="187" style="width:140.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Account Number</span></div>
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<td width="92" style="width:69.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Payment Type</span></div>
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<td width="111" style="width:83.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Transaction Date</span></div>
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<td width="112" style="width:84.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Transaction Time</span></div>
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<td width="91" style="width:68.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Value of Sales</span></div>
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<td width="80" style="width:60.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Net Amount</span></div>
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<td width="73" style="width:55.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Service Fee</span></div>
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<td width="109" style="width:82.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Fee Without VAT</span></div>
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<td width="83" style="width:62.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">VAT Amount</span></div>
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<td width="83" style="width:62.0pt;border:solid windowtext 1.0pt;border-left:none;background:#92D050;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Posting Date</span></div>
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<td width="111" style="width:83.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Transaction Type</span></div>
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</td>
<td width="125" style="width:94.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Card Number</span></div>
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<td width="125" style="width:94.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Authorization Code</span></div>
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<td width="165" style="width:124.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Transaction Reference No</span></div>
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<td width="175" style="width:131.0pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Reconciliation Reference ID</span></div>
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<tr style="height:14.5pt">
<td width="163" style="width:122.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">terminal ARBS2I101473   
</span></div>
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<td width="187" style="width:140.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">AC#504000010006080032010</span></div>
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</td>
<td width="92" style="width:69.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">MADA</span></div>
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<div></div>
</td>
<td width="111" style="width:83.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">2/19/2023</span></div>
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</td>
<td width="112" style="width:84.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">19:42:53</span></div>
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</td>
<td width="91" style="width:68.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">479</span></div>
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<div></div>
</td>
<td width="80" style="width:60.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">473.49</span></div>
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<div></div>
</td>
<td width="73" style="width:55.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">5.51</span></div>
<div></div>
<div></div>
</td>
<td width="109" style="width:82.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">4.79</span></div>
<div></div>
<div></div>
</td>
<td width="83" style="width:62.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">0.72</span></div>
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<div></div>
</td>
<td width="83" style="width:62.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">2/19/2023</span></div>
<div></div>
<div></div>
</td>
<td width="111" style="width:83.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Purchase</span></div>
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<div></div>
</td>
<td width="125" style="width:94.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">484783******8609</span></div>
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<div></div>
</td>
<td width="125" style="width:94.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">650376</span></div>
<div></div>
<div></div>
</td>
<td width="165" style="width:124.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">305016080635</span></div>
<div></div>
<div></div>
</td>
<td width="175" style="width:131.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">37449591/2023-02-19</span></div>
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<div></div>
</td>
</tr>
<tr style="height:14.5pt">
<td width="163" style="width:122.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">terminal ARBS2I101473   
</span></div>
<div></div>
<div></div>
</td>
<td width="187" style="width:140.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">AC#504000010006080032010</span></div>
<div></div>
<div></div>
</td>
<td width="92" style="width:69.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">MADA</span></div>
<div></div>
<div></div>
</td>
<td width="111" style="width:83.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">2/19/2023</span></div>
<div></div>
<div></div>
</td>
<td width="112" style="width:84.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">19:39:37</span></div>
<div></div>
<div></div>
</td>
<td width="91" style="width:68.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">479</span></div>
<div></div>
<div></div>
</td>
<td width="80" style="width:60.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">473.49</span></div>
<div></div>
<div></div>
</td>
<td width="73" style="width:55.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">5.51</span></div>
<div></div>
<div></div>
</td>
<td width="109" style="width:82.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">4.79</span></div>
<div></div>
<div></div>
</td>
<td width="83" style="width:62.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">0.72</span></div>
<div></div>
<div></div>
</td>
<td width="83" style="width:62.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">2/19/2023</span></div>
<div></div>
<div></div>
</td>
<td width="111" style="width:83.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">Purchase</span></div>
<div></div>
<div></div>
</td>
<td width="125" style="width:94.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">484783******8609</span></div>
<div></div>
<div></div>
</td>
<td width="125" style="width:94.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">699894</span></div>
<div></div>
<div></div>
</td>
<td width="165" style="width:124.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">305016077661</span></div>
<div></div>
<div></div>
</td>
<td width="175" style="width:131.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">37449591/2023-02-19</span></div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Athar Mohammed,</div>
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<div class="MsoNormal">Extn 3183</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, March 12, 2023 1:14 PM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Mohammed Athar (TCS) &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5732446] - Returns</div>
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<a id="OWAAM8D619A30541B46B3933F9A9508578E12" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Athar (TCS)</span></a>,</div>
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<div class="MsoNormal">Reminder.</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDcxMTE3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bK0gR0qd2heCnjeEvvWlUJF2A-gH0k_fCJwtcpfoLV0" data-id="2044014711171" alt="Logo

Description automatically generated"><b><span style="font-size:12.0pt"></span></b>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Friday, March 3, 2023 4:00 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Athar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5732446] - Returns</div>
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<a id="OWAAM0AF81BAF038149BFB5A43D15A587D7DA" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Athar (TCS)</span></a>,</div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Tuesday, February 28, 2023 2:39 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Athar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5732446] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM16B65C686054454AB142595E3FB8F68A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Athar (TCS)</span></a>,</div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, February 25, 2023 2:54 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Athar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5732446] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM86C715B2A7024A06B113B0490F494666" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Athar (TCS)</span></a>,</div>
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<div class="MsoNormal">Reminder to check as customer claims payment deducted twice.</div>
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<div class="MsoNormal">Order ID: 6805834440</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDcxMTE3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bK0gR0qd2heCnjeEvvWlUJF2A-gH0k_fCJwtcpfoLV0" data-id="2044014711171" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 21, 2023 2:05 PM<br>
<b>To:</b> Mohammed Athar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5732446] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">​Dear Mohammed,</span></div>
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<span style="font-size:10.0pt">​</span><span style="font-size:10.5pt;font-family:-Apple-System"> </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Regarding Order ID: 6805834440</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">EMail-ID:
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-Apple-System">The customer contacted us claiming that the amount was withdrawn from his account twice, for the aforementioned order, we were provided with a copy of
 the text message regarding the withdrawal.<br>
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Kindly check and revert.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأثنين, 20 فبراير في 4:40 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-Apple-System"><span dir="LTR"></span><span dir="LTR"></span>,
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">عهود الرشود
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-Apple-System"><span dir="LTR"></span><span dir="LTR"></span>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-Apple-System"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">لقد تم سحب المبلغ مرتين </span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">في الأحد، ١٩ فبراير، ٢٠٢٣ ١٠:٣١ م</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-Apple-System"><span dir="LTR"></span><span dir="LTR"></span>
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-Apple-System"><span dir="LTR"></span><span dir="LTR"></span>:</span>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عزيزي العميل </span><span dir="LTR" style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لتواصلك معنا.</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يرجى العلم أن الطلب رقم (6805834440) قيد التجهيز ومن المتوقع تسليمه في
</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR" style="font-size:10.5pt;font-family:-Apple-System"><span dir="LTR"></span><span dir="LTR"></span>​</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>22-02-2023.
 كما سيتم إعلامكم عند شحن الطلب برقم الشحنة وشريك النقل.</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لتسوقكم معنا ونتطلع لخدمتكم لاحقاً.</span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك</span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5732446:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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