Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 08:29:12 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:13 PM, 10th Mar                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           12:17 PM, 10th Mar                     User                    Why my shukrans point not showing here?           12:18 PM, 10th Mar                   Amirh                   Appear when using the app and paying           12:19 PM, 10th Mar                   Amirh                   Do let me know if you need anything more..?           12:20 PM, 10th Mar                     User                    Wait           12:20 PM, 10th Mar                     User                    Let me try to pay           12:20 PM, 10th Mar                     User                    There is no option to pay via shukran           12:23 PM, 10th Mar                 
   Amirh                   Can you provide me with a picture of the problem?           12:23 PM, 10th Mar                     User                    Wait           12:24 PM, 10th Mar                     User                             12:26 PM, 10th Mar                     User                    There is no option to pay via shukran           12:26 PM, 10th Mar                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           12:27 PM, 10th Mar                   Amirh                   Do let me know if you need anything more..?           12:27 PM, 10th Mar                   Amirh                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:28 PM, 10th Mar                                          View conversation in Freshchat https://
 landmarkgroupservice.freshdesk.com/helpdesk/tickets/5822503