Subject: Note Added - [#5789658] Feedback or suggestions
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 13:41:32 +0000 (UTC)

Hi ,    EcomRDC babyshop5 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5789658    Subject:  Feedback or suggestions   Requester: Adel alomari    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">The below damage parts replacement done on 5<sup>th</sup> Mar-2023.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Akram</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, March 7, 2023 4:38 PM<br>
<b>To:</b> EcomRDC babyshop5 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Sulaiman Rehman &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5789658] - Feedback or suggestions</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Any update regarding this issue?</span></strong><b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date : 23/02/2023<br>
Order ID: 6806653017<br>
Tracking ID: 20363836806653017<br>
Item ID: 158119986<br>
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Assistance Required: Damaged Item Received<br>
Issue Description: The customer emailed us informing us that he received the item on Mar 04, 2023 but the item which they received is damaged, customer also provided us the picture of the damaged item (attached)<br>
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Kindly check and assist.<br>
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Regards,</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Zeina.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 5 Mar at 2:34 PM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Will assign delivery team for below issue on today.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Akram</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, March 5, 2023 8:30 AM<br>
<b>To:</b> EcomRDC babyshop5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5789658] - Feedback or suggestions</span></div>
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<b><i><span style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date : 23/02/2023<br>
Order ID: 6806653017<br>
Tracking ID: NA<br>
Item ID: 158119986<br>
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Assistance Required: Damaged Item Received<br>
Issue Description: The customer emailed us informing us that he received the item on Mar 04, 2023 but the item which they received is damaged, customer also provided us the picture of the damaged item (attached)<br>
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Kindly check and assist.<br>
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Regards,<br>
CS Team</span></div>
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