Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 08:07:37 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I made an order on 26th of february online and it supposed to be delivered on the 1st of march but no update from the tracking in the app and no sign that you will deliver it soon           11:55 AM, 06th Mar                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:56 AM, 06th Mar                     User                             11:56 AM, 06th Mar                   Amirh                   Please write the number, the picture is not clear           11:56 AM, 06th Mar                     User                    6807391128           11:58 AM, 06th Mar                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:59 AM, 06th Mar                   
 Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           11:59 AM, 06th Mar                   Amirh                   Do let me know if you need anything more..?           11:59 AM, 06th Mar                     User                    Where is it coming from! Really why is this delay           12:01 PM, 06th Mar                     User                    And I have already contacted you in email           12:01 PM, 06th Mar                   Amirh                   Please accept our apologies for the inconvenience and delay we have caused.           12:01 PM, 06th Mar                     User                    When I order from you I thought centerpoint would be faster since it is in Saudi and I did not order from mumzworld although I have never had this problem with them           12:02 PM, 06th Mar                   Amirh                   We apolo
 gize and will try to deliver as soon as possible           12:03 PM, 06th Mar                     User                    this delay is not reasonable           12:03 PM, 06th Mar                   Amirh                   Please accept our apologies for the inconvenience and delay we have caused.           12:05 PM, 06th Mar                   Amirh                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:07 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5798292