Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 07:15:00 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, I just wanted to request for a refund for my order account no 6806395848.. I wasnt able to pick up this order from Tabuk Park Mall, because of I thought this would have been sent to my pinned location as I ordered it online.. so 2 weeks ago Ive been receiving messages from Centerpoint to pick up the order from Tabuk Mall , In  which 3hrs travel to my location.. is there any chance of refund to my order or send my order to my location pinned.           11:07 AM, 06th Mar                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:07 AM, 06th Mar                     User                    Hi, I just wanted to request for a refund for my order account no 6806395848.. I wasnt able to pick up this order from Tabuk Park Mall, becau
 se of I thought this would have been sent to my pinned location as I ordered it online.. so 2 weeks ago Ive been receiving messages from Centerpoint to pick up the order from Tabuk Mall , In  which 3hrs travel to my location.. is there any chance of refund to my order or send my order to my location pinned.           11:08 AM, 06th Mar                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           11:08 AM, 06th Mar                   Amirh                   Do let me know if you need anything more..?           11:09 AM, 06th Mar                     User                    How will I know that process has been accommodated? And how long will it be?? Thanks           11:10 AM, 06th Mar                   Amirh                   Mostly it will be canceled .. It may take 7-14 working days           11:1
 1 AM, 06th Mar                   Amirh                   We apologize and I will refund the product amount           11:12 AM, 06th Mar                   Amirh                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:14 AM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5797957