Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 09:38:17 +0000 (UTC)

Hi Amira Alanaz,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello,</div>
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The payment was made by card online. </div>
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Also i returned the items in the nearby branch but they said it will be returned to your account as you paid by card.</div>
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 So kindly process the payment to my card</div>
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<div id="ms-outlook-mobile-signature" dir="auto">Sent from <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
Outlook for Android</a>
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<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 5, 2023 2:35:52 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5781066] - Returns
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<div>Dear customer ,</div>
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<div>Thank you for contacting us.</div>
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<div>Please accept our full apologies for the inconvenience caused.</div>
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<div dir="ltr">We sincerely apologize, but we do not have a bank transfer option available at this time. Please note that according to the return policy, if I return a cash on delivery order online, the refund amount will always be credited to my credit. If
 you prefer a cash refund, we recommend that you return the items to a nearby store in the future for a cash refund.</div>
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<div>Feel free to contact us for further assistance.</div>
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<div>your friends,</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5781066