Subject: Note Added - [#5688792] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 06:12:03 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688792    Subject:  Returns   Requester: Alnabeai    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM32B536AC71314E819056F94B2626703E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jessie Caparas</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">KSA team already reverted on this mail then why team is following up again &amp; again that top with wrong territory.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Mail attached for reference..</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal"><b><span lang="EN-US"></span></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Ravi Sankar Podiyattillam &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Tuesday, 28 February 2023 9:02 AM<br>
<b>To:</b> Bsu Wml &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;<br>
<b>Cc:</b> Christopher Kumar &lt;[email-masked]&gt;; Bsu Wh Nursery &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5688792] - Returns</span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US">Dear Support team</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US">Pls noted that this order is not belong to UAE</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
</span></b><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|
</span></b><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>FC Operations – Non Home
</span></b><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 28, 2023 6:47 AM<br>
<b>To:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wh Nursery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5688792] - Returns</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, February 27, 2023 10:23 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5688792] - Returns</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-US"></span></div>
<div> </div>
<div></div>
<div>
<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span lang="EN-US" style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Do we have any update on this. </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Zaid Ahmad</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Sat, 25 Feb at 3:34 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team, </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Gentle Remainder <br>
Problem Statement: Product maintenance. <br>
<br>
Order Date:10/11/2021<br>
Order ID:6365519271<br>
Tracking ID:101507810<br>
<br>
Assistance Required: The customer needs product maintenance<br>
Issue Description: The customer requests maintenance of the product (damage to the tires of the children's car) as shown in the picture provided to us, for your information, the product warranty has expire But the customer requests maintenance for a sum of
 money<br>
Kindly update us regarding CST issue.<br>
<br>
Regards,<br>
Aseel Qiad </span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Fri, 17 Feb at 1:50 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><strong><u><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black;background:#FAC51C">Reminder
</span></u></strong></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
<br>
Problem Statement: Product maintenance. <br>
<br>
Order Date:10/11/2021<br>
Order ID:6365519271<br>
Tracking ID:101507810<br>
<br>
Assistance Required: The customer needs product maintenance<br>
Issue Description: The customer requests maintenance of the product (damage to the tires of the children's car) as shown in the picture provided to us, for your information, the product warranty has expire But the customer requests maintenance for a sum of
 money<br>
Kindly update us regarding CST issue.<br>
<br>
Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Amirh</span></div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span lang="EN-US" style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5688792:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013262352'>attachment.eml</a>