Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 16:06:29 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">My account is not credited yet with the refund amount, although I have returned the items</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 27 Feb 2023, 9:21 am Shuttari Faaria, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Thank you for your assistance. </div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, 27 Feb 2023, 9:06 am Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Syeda Faaria,<br><br>Thank you for reaching out to us and giving Max the opportunity to assist you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We have checked and we would like to inform you that you have used promotional voucher (HH) while placing your order and all the vouchers are non refundable. the discount which was applied to the item was 13.5SAR.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Hence, we have processed the refund for the same amount which you have paid for it.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>Max Support Team<br>
</div>
</div></div>

	

</div></blockquote>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5748860