Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 09:46:13 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:36 PM, 27th Feb                     User                    I have an urgent request           01:36 PM, 27th Feb                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           01:37 PM, 27th Feb                     User                    I have an order           01:37 PM, 27th Feb                     User                    I placed on the 24rth of feb           01:37 PM, 27th Feb                     User                    it was supposed to be delivered yesterday           01:37 PM, 27th Feb                     User                    but it didn’t come           01:37 PM, 27th Feb                     User                    and  I have a flight tonight           01:37 PM, 27th Feb                     User                    I’m going abroad           01:37 PM, 27th Feb                     User                    I’m wondering if it can be sent out for delivery immediately           01:37 PM, 27th Feb                     User                    Order 6807020102           01:38 PM, 27th Feb                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:38 PM, 27th Feb                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           01:39 PM, 27th Feb                   Amirh                   Do let me know if you need anything more..?           01:39 PM, 27th Feb                     User                    Is this possible to be delivered ASAP?           01:39 PM, 27th Feb                     User                    Since I’m leaving tonight?           01:39 PM, 27th Feb                   Amirh                   Please accept our full apologies for the inconvenience caused.           01:39 PM, 27th Feb                     User                    it was supposed to come yesterday so I’m concerned           01:40 PM, 27th Feb                   Amirh                   We raised the problem to connect           01:41 PM, 27th Feb                     User                    Will they touch base with me?           01:41 PM, 27th Feb                   Amirh                   sure           01:43 PM, 27th Feb                     User                    Would that be in my phone number?           01:43 PM, 27th Feb                     User                    Could you confirm my phone number please           01:43 PM, 27th Feb                   Amirh                   +966554691753           01:44 PM, 27th Feb                     User                    Thank you           01:44 PM, 27th Feb                   Amirh                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           01:45 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5761372