Subject: Note Added - [#5688792] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 11:48:03 +0000 (UTC)

Hi ,    Dilip Singh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688792    Subject:  Returns   Requester: Alnabeai    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Akshay</div>
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<div class="MsoNormal">Thanks &amp; Regards</div>
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<div class="MsoNormal">Dilip</div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, February 21, 2023 3:19 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;; Bsu Wml &lt;[email-masked]&gt;; Dilip Singh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5688792] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAM459CF645DE934AF09631043FCC28C1A1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Dilip Singh</span></a>,</div>
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<div class="MsoNormal">Any update?</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjg1OTU3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QfP89w4e55Lgme1htae7LAxndXxPozhcF4vTTuJfT6k" data-id="2044012859570" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, February 13, 2023 10:48 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Dilip Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5688792] - Returns</div>
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<div class="MsoNormal">++<a id="OWAAM20D631EC08404E27B010932AA07FAC8A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Dilip Singh</span></a>,</div>
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<div class="MsoNormal">Hi Dilip,</div>
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<div class="MsoNormal">Please see below mail &amp; update if we can help customer for replacing the wheel. Customer is ready to pay for the same.</div>
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<div class="MsoNormal">Regards,<br>
Ankur  </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, 13 February 2023 5:55 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5688792] - Returns</div>
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<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Hi</span></b></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Team, </span></b></div>
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<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Problem</span></b></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Statement: Product maintenance. </span></b></div>
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<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Order</span></b></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Date:10/11/2021</span></b></div>
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<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Order</span></b></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">ID:6365519271</span></b></div>
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<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Tracking</span></b></div>
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<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Assistance</span></b></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Required: The customer needs product maintenance</span></b></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Description: The customer requests maintenance of the product (damage to the tires of the children's car) as shown in the picture provided
 to us, for your information, the product warranty has expire But the customer requests maintenance for a sum of money</span></b></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Regards,</span></b></div>
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<b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">CS Team</span></b><span style="color:black">
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