Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 08:25:20 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           12:17 PM, 22nd Feb                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           12:18 PM, 22nd Feb                   Amirh                   How i can help you?           12:19 PM, 22nd Feb                     User                    6805484696 its my order number           12:20 PM, 22nd Feb                     User                    my delivery was on 20th feb, but still i did not receive it           12:20 PM, 22nd Feb                     User                    yesterday i receive the email from landmark and they asking for more time           12:20 PM, 22nd Feb                     User                    whats that habibi           12:20 PM, 22nd Feb                   Amirh                   Your request has been
  submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           12:21 PM, 22nd Feb                     User                    if your logistic partner cant deliver it on the time as mention when i place my order then its not good, i need this item on 20th feb and now its 22           12:21 PM, 22nd Feb                   Amirh                   Please accept our apologies for the inconvenience and delay we have caused.           12:22 PM, 22nd Feb                   Amirh                   We offer our deepest apologies for the experience you had, and we would like to inform you that this is not the experience we would like our customers to have with us and that we strive to develop our services in order to have the best shopping experience with us next time.  We are really sorry if it took us longer than usual to get back to you  Our team is working to resolve your issue and we will get back to you as s
 oon as possible.           12:23 PM, 22nd Feb                   Amirh                   Do let me know if you need anything more..?           12:23 PM, 22nd Feb                     User                    ok for today i will see , if today its not deliver then i will request for cancel my order and next time i will not choose CenterPoint for any kind of shopping           12:23 PM, 22nd Feb                   Amirh                   Please accept our apologies for the inconvenience and delay we have caused.           12:24 PM, 22nd Feb                   Amirh                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:24 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5741940