Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Feb 2023 20:33:13 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, i still not refunded of my return items           12:24 AM, 19th Feb                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           12:24 AM, 19th Feb                   Amirh                   Could you please share your order number so that I can assist you further?           12:24 AM, 19th Feb                     User                    It is more than one now           12:24 AM, 19th Feb                     User                    6192810864           12:25 AM, 19th Feb                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:25 AM, 19th Feb                     User                    Another order 6192805810           12:26 AM, 19th Feb       
             Amirh                   Please note that your request has been submitted to the concerned authorities, and you will be provided with the transfer number as soon as possible           12:27 AM, 19th Feb                     User                    Total amount to be refunded is 519 Saudi Riyals           12:27 AM, 19th Feb                   Amirh                   Do let me know if you need anything more..?           12:27 AM, 19th Feb                   Amirh                   ok           12:27 AM, 19th Feb                     User                    i had also contacted before, but the representative replied that it will be refunded but it is more than 1 month now, please do needful.           12:29 AM, 19th Feb                   Amirh                   We offer our deepest apologies for the experience you had, and we would like to inform you that this is not the experience we would like our customers to have with us and that we strive to develop our services in order to
  have the best shopping experience with us next time.  We are really sorry if it took us longer than usual to get back to you           12:30 AM, 19th Feb                   Amirh                   Do let me know if you need anything more..?           12:31 AM, 19th Feb                     User                    Thank you, i will wait for the response           12:31 AM, 19th Feb                   Amirh                   God willing, you will be answered as soon as possible           12:32 AM, 19th Feb                     User                    Ok thanks, goodbye           12:32 AM, 19th Feb                   Amirh                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:32 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5728703