Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 14:27:56 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: rtl">عزيزي انا ما بدي ارجاع انا اريد صيانة انتم الوكيل وانتم المسؤولين </div>
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<div style="margin: 0px; line-height: 1.5"><b><span style="line-height: 1.5; caret-color: rgb(255, 255, 255); font-size: 22.666666px; -webkit-text-size-adjust: none; background-color: rgba(255, 255, 255, 0)"><font color="#ffffff">Best Regards</font></span></b></div>
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<div style="margin: 0px; line-height: 16.799999px"><b style="caret-color: rgb(255, 255, 255); font-size: 22.666666px; -webkit-text-size-adjust: none; background-color: rgba(255, 255, 255, 0)"><font color="#ffffff"><img id="x_Picture_x0020_2" alt="Image" style="border: none; max-width: 100%; touch-action: auto; -webkit-user-select: none; -webkit-touch-callout: none; -webkit-user-drag: none; visibility: visible; width: 169.140625px !important; height: 97.042647px !important"></font></b></div>
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<div style="margin: 0px; line-height: 16.799999px"><b><span style="line-height: 25.200001px; caret-color: rgb(255, 255, 255); font-size: 22.666666px; -webkit-text-size-adjust: none; background-color: rgba(255, 255, 255, 0)"><font color="#ffffff"> </font></span></b></div>
<div style="direction: ltr; margin: 0px; line-height: 16.799999px"><b><span style="line-height: 25.200001px; caret-color: rgb(255, 255, 255); font-size: 22.666666px; -webkit-text-size-adjust: none; background-color: rgba(255, 255, 255, 0)"><font color="#ffffff"><i>Abdullah H. Alnabeai</i></font></span></b></div>
<div style="text-align: left; direction: ltr; margin: 0px; line-height: 16.799999px"><b style="caret-color: rgb(255, 255, 255); font-size: 22.666666px; -webkit-text-size-adjust: none; background-color: rgba(255, 255, 255, 0)"><font color="#ffffff"><i><span dir="rtl"></span><span dir="rtl"></span><span lang="ar-SA" dir="rtl" style="line-height: 14px"><span dir="rtl"></span><span dir="rtl"></span> </span><span style="line-height: 14px">Head Technical Support Department| Saadeddin Group</span><span lang="ar-SA" dir="rtl"></span></i></font></b></div>
<div style="direction: ltr; margin: 0px; line-height: 16.799999px"><span style="line-height: 14px; caret-color: rgb(255, 255, 255); font-size: 22.666666px; -webkit-text-size-adjust: none; background-color: rgba(255, 255, 255, 0)"><b><font color="#ffffff"><i>P.O Box: 59641 Riyadh 11535| Saudi Arabia</i></font></b></span></div>
<div style="direction: ltr; margin: 0px; line-height: 16.799999px"><b style="caret-color: rgb(255, 255, 255); font-size: 22.666666px; -webkit-text-size-adjust: none; background-color: rgba(255, 255, 255, 0)"><font color="#ffffff"><i><a href="http://www.saadeddin.com/" rel="noreferrer"><span style="line-height: 14px">www.saadeddin.com</span></a><span style="line-height: 14px"> |Email: </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="line-height: 14px">[email-masked]</span></a><span style="line-height: 14px"></span></i></font></b></div>
<div style="direction: ltr; margin: 0px; line-height: 16.799999px"><span style="line-height: 14px; caret-color: rgb(255, 255, 255); font-size: 22.666666px; -webkit-text-size-adjust: none; background-color: rgba(255, 255, 255, 0)"><b><font color="#ffffff"><i>Cell Phone  : <span dir="ltr">+966593409434</span></i></font></b></span></div>
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<br><blockquote>‫في 11‏/02‏/2023 الساعة 1:50 ص، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:‬<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div>Hi Alnabeai,<br><br><br><br>
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<div>Your friends,</div>
<div>The Centrepoint Support Team</div>
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<div class="freshdesk_satisfaction_survey">
  <div style="width: 100%;font: 13px 'Helvetica Neue', Helvetica, Arial, sans-serif">
      <hr style="height:0;border:0;margin-top:20px;border-top:1px solid #ccc">
    <span style="font-family: Arial, sans-serif; color: #333;font-weight:bold">
      <div> How would you rate your overall experience?</div>
    </span>
    <table cellspacing="0" cellpadding="0" style="table-layout:fixed; margin-top:10px">
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            <td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#4e8d00"></td>
            <td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#f1db16"></td>
            <td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#e7340f"></td>
    </tr>
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          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#e6efdd">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/5d68adaa0cb16998060770e2b0b175fd/extremely_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Extremely satisfied</a>
          </td>
          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fdfae2">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/5d68adaa0cb16998060770e2b0b175fd/neutral/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Neither satisfied nor dissatisfied</a>
          </td>
          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fce3e0">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/5d68adaa0cb16998060770e2b0b175fd/extremely_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Extremely dissatisfied</a>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688792