Subject: Note Added - [#5606741] Re: شارك رأيك وملاحظاتك معنا
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 13:02:18 +0000

Hi ,    Abhilash Kuttalam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5606741    Subject:  Re: شارك رأيك وملاحظاتك معنا   Requester: عبدالله    Note Content:   <div>
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<div>Hi Jessie,</div>
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<div dir="ltr">The money was refunded in cash for this order. Store has verified via cctv footage. </div>
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<div dir="ltr">As per the customer it is not for this order it’s for another order where refund was supposed to be credited to card for return via courier pickup. </div>
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<div style="direction: ltr">Regards,</div>
<div style="direction: ltr">Abhi</div>
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<div style="direction: ltr">Get <a href="https://aka.ms/qtex0l" rel="noreferrer">Outlook</a> for iOS</div>
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<div>From: Jessie Caparas &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, February 10, 2023 3:53:51 PM<br>
<b>To:</b> max Othaim &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; TurkiAlGhirrash &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: شارك رأيك وملاحظاتك معنا
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<div class="x_MsoNormal">Noted.</div>
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<div class="x_MsoNormal"> <b><u></u></b>
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<b><span style="font-size:9.0pt">Jessie Caparas</span></b><span style="font-size:9.0pt"></span>
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<div class="x_MsoNormal"><span style="font-size:9.0pt">Team Leader</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b>From:</b> max Othaim &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, February 10, 2023 4:52 PM<br>
<b>To:</b> Jessie Caparas &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; TurkiAlGhirrash &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: شارك رأيك وملاحظاتك معنا</div>
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<div class="x_MsoNormal"><span style="color:black">Dear Ms Jessie,</span></div>
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<div class="x_MsoNormal"><span style="color:black">For the item returned in store we have given cash refund to the customer, the complaint of customer is against the refund done online, item was collected by 3<sup>rd</sup> party delivery team and he is waiting
 for his refund.</span></div>
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<div class="x_MsoNormal"><span style="color:black">Best Regards,</span></div>
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<div class="x_MsoNormal"><span style="color:black">Izaz Shaik</span></div>
<div class="x_MsoNormal"><span style="color:black">MAX Othaim – Exit 10 (60119)</span></div>
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<span lang="FR" style="color:black">Mob: +966 599126188</span><span style="color:black"></span>
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<span lang="FR" style="color:black">Ext : 6346</span><span style="color:black"></span>
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<b>From:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, February 10, 2023 3:29 PM<br>
<b>To:</b> max Othaim &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; TurkiAlGhirrash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: شارك رأيك وملاحظاتك معنا<br>
<b>Importance:</b> High</div>
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<div class="x_MsoNormal">Hi <a id="OWAAM4743D68D9C8843768752E8AA4768A5AD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Abhilash Kuttalam</span></a>
<a id="OWAAM6C136AED542948F48BF08A63973123BA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@max Othaim</span></a>
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<div class="x_MsoNormal">It’s a cash refund – not a card refund.</div>
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<div class="x_MsoNormal">Please confirm – did you hand over any cash refund to the customer?</div>
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<div class="x_MsoNormal"><img width="859" height="182" id="x_Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY5MDY1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qXgdxSRsq92BGBjh9QwKSj6CZYs6we383c8wzz8nGkw" data-id="2044011690650" style="width:8.9513in; height:1.8958in"></div>
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<b><span style="font-size:9.0pt">Jessie Caparas</span></b><span style="font-size:9.0pt"></span>
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<div class="x_MsoNormal"><span style="font-size:9.0pt">Team Leader</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b>From:</b> max Othaim &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, February 10, 2023 3:13 PM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; TurkiAlGhirrash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: شارك رأيك وملاحظاتك معنا</div>
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<div class="x_MsoNormal"><span style="color:black">Dear Team,</span></div>
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<div class="x_MsoNormal"><span style="color:black">We have called the customer he didn’t receive the refund on his card, from store side nothing is pending to refund.
</span></div>
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<div class="x_MsoNormal"><span style="color:black">Best Regards,</span></div>
<div class="x_MsoNormal"><span style="color:black"> </span></div>
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<div class="x_MsoNormal"><span style="color:black">Izaz Shaik</span></div>
<div class="x_MsoNormal"><span style="color:black">MAX Othaim – Exit 10 (60119)</span></div>
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<span lang="FR" style="color:black">Mob: +966 599126188</span><span style="color:black"></span>
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<span lang="FR" style="color:black">Ext : 6346</span><span style="color:black"></span>
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<b>From:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, February 10, 2023 12:22 PM<br>
<b>To:</b> Max Alhamra &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; max Othaim &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; TurkiAlGhirrash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: شارك رأيك وملاحظاتك معنا<br>
<b>Importance:</b> High</div>
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<div class="x_MsoNormal"><a id="OWAAMF0198F4C2393445DA2A08DC3303DB42E" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Abhilash Kuttalam</span></a></div>
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<div class="x_MsoNormal">The team hasn’t replied on this yet and the customer is following up continuously and we cant close the case.</div>
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<div class="x_MsoNormal">Please help us sort this out.</div>
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<div class="x_MsoNormal"> <b><u></u></b>
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<div class="x_MsoNormal"><span style="font-size:10.0pt"><img width="89" height="38" id="x_Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY5MDY0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WF92BaMatZtvhyTCl5-SgRZahx8s15xqkJq7jHwpn4s" data-id="2044011690646" alt="A picture containing text, clipart

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<b><span style="font-size:9.0pt">Jessie Caparas</span></b><span style="font-size:9.0pt"></span>
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<div class="x_MsoNormal"><span style="font-size:9.0pt">Team Leader</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b>From:</b> Max Alhamra &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, February 7, 2023 8:40 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; max Othaim &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; TurkiAlGhirrash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: شارك رأيك وملاحظاتك معنا</div>
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<div class="x_MsoNormal"><i><span style="font-size:12.0pt; color:#1F497D">Dear Abhilash
</span></i></div>
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<div class="x_MsoNormal"><i><span style="font-size:12.0pt; color:#1F497D">We call customer as per customer he refund max othaim  Exit10  store code 60119</span></i></div>
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<i><span style="font-size:12.0pt; color:#1F497D; background:yellow">@ max othaim  please check and revert mail to all..</span></i><i><span style="font-size:12.0pt; color:#1F497D"></span></i>
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<span style="color:#1F497D"><img width="118" height="80" id="x_Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY5MDY1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lVCQif8MF9sb09d6u44aEJw1u6gnMJ_G3FMXgczbV4g" data-id="2044011690651" style="width:1.2291in; height:.8333in"></span><b><u><span style='font-size:10.0pt; line-height:105%; font-family:"Times New Roman",serif; color:#262626'></span></u></b>
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<div class="x_MsoNormal" style="line-height:105%"><i><span style='font-size:9.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#1F497D'>Abdu
</span></i></div>
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<i><span style='font-size:9.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#767171'> </span></i><i><span lang="FR" style='font-size:9.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#1F497D'>Mob:
 +966 503111534</span></i><i><span style='font-size:9.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#1F497D'></span></i>
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<div class="x_MsoNormal" style="line-height:105%"><i><span lang="FR" style='font-size:9.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#1F497D'>Tel: +966 115203057 | Ext : 6359</span></i></div>
<div class="x_MsoNormal" style="line-height:105%"><i><span lang="FR" style='font-size:9.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#1F497D'>Max-Alhamra
</span></i></div>
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<div class="x_MsoNormal" style="background:white"><b><u><span style='font-size:10.0pt; font-family:"Times New Roman",serif; color:#262626'><span style="text-decoration:none"> </span></span></u></b></div>
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<b>From:</b> Abhilash Kuttalam <br>
<b>Sent:</b> Tuesday, February 07, 2023 12:05 PM<br>
<b>To:</b> Max Alhamra &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; TurkiAlGhirrash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
شارك رأيك وملاحظاتك معنا</span>
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<div class="x_MsoNormal">
<a href="mailto:[email-masked]" rel="noreferrer"><span style="text-decoration:none">@Max Alhamra</span></a> please check and reply to all.
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">With reference to order number :  6197204641</span></div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">refund amounts - SAR 33.3+29.13+58.96 </span></div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">The items are returned to store however, no cash refund given to the customer. </span></div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Customer name: Abdullah</span></div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Customer contact number :  +966578258079</span></div>
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<div class="x_MsoNormal"> </div>
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<div class="x_MsoNormal">Regards,</div>
<div class="x_MsoNormal">Abhi</div>
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<div class="x_MsoNormal"> </div>
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<b>From:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, February 2, 2023 2:34 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
شارك رأيك وملاحظاتك معنا</span><br>
<b>Importance:</b> High</div>
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<div class="x_MsoNormal">Hi <a id="OWAAM52E1BC7412B0489285BAFDE681B94100" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Abhilash Kuttalam</span></a>
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<div class="x_MsoNormal">The store  Branch name: Riyadh _ Al-Hamra. King Abdullah Road intersection with Khalid Bin Al Waleed</div>
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<div class="x_MsoNormal"> <b><u></u></b>
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<div class="x_MsoNormal"><span style="font-size:10.0pt"><img width="89" height="38" id="x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY5MDY1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lgLY-pDkddpvXn_wqvseTBJ-m2TCpwyCvrBjRwoq3ok" data-id="2044011690652" alt="A picture containing text, clipart

Description automatically generated" style="width:.9236in; height:.3958in"></span></div>
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<b><span style="font-size:9.0pt">Jessie Caparas</span></b><span style="font-size:9.0pt"></span>
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<div class="x_MsoNormal"><span style="font-size:9.0pt">Team Leader</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b>From:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 31, 2023 4:56 PM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
شارك رأيك وملاحظاتك معنا</span>
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<div class="x_MsoNormal">
<a id="OWAAM6E8A51C2F55D49218153053700957F01" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jessie Caparas</span></a> please help with store code.
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<div class="x_MsoNormal">Regards,</div>
<div class="x_MsoNormal">Abhi</div>
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<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
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<b>From:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 31, 2023 1:43 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
شارك رأيك وملاحظاتك معنا</span>
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<div class="x_MsoNormal">Hi <a id="OWAAM8CF72FF79B604888A56A611CC68BFE89" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Abhilash Kuttalam</span></a>
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<div class="x_MsoNormal">Can you please confirm with the store team if they have handed over the cash to the customer?</div>
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<div class="x_MsoNormal">Customer claims no refund was received.</div>
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<div class="x_MsoNormal"><img width="862" height="229" id="x_Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY5MDY1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.upmnXNMZFxgDWOIeFj54FFAmQ8j0t3-AfcsbeFQm0_k" data-id="2044011690654" style="width:8.9791in; height:2.3819in"></div>
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<div class="x_MsoNormal"><span style="font-size:10.0pt"><img width="89" height="38" id="x_Picture_x0020_55" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY5MDY1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jRnZ-V_gRnQWM_f1KXQjfC92D4jMTGxQELDr2xy7n18" data-id="2044011690656" alt="A picture containing text, clipart

Description automatically generated" style="width:.9236in; height:.3958in"></span></div>
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<b><span style="font-size:9.0pt">Jessie Caparas</span></b><span style="font-size:9.0pt"></span>
</div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">Team Leader</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
<div class="x_MsoNormal"><span style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, January 26, 2023 2:37 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5606741] - Re: <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
شارك رأيك وملاحظاتك معنا</span>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">​Hi team.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">With reference to order number :  6197204641</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">refund amounts - SAR 33.3+29.13+58.96 </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
</div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">The items are returned to store however, no cash refund given to the customer. </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Customer name: Abdullah</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Customer contact number :  +966578258079</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Kindly check and do needful.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Regards, </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Cs team </span></div>
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<span style="font-size:10.5pt; font-family:-apple-system"><br>
</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">5606741:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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