Subject: Note Added - [#5644387] استلام
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 14:22:49 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5644387    Subject:  استلام    Requester: رازان محمد الاحمدي .    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM40254CA96A0F4384942488723639D86F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Jeddah Yasmeen Mall</span></a>
<a id="OWAAMCFC04E50398B4D4B80A6DF246EDA2552" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Jed Yasmeen Mall</span></a>
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<div class="MsoNormal">2<sup>ND</sup>Reminder!</div>
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<div class="MsoNormal">Any update on below order.</div>
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<div>From: Nusaybah Alzuman <br>
<b>Sent:</b> Tuesday, February 7, 2023 5:54 PM<br>
<b>To:</b> Centrepoint Jed Yasmeen Mall &lt;[email-masked]&gt;; Manager Jeddah Yasmeen Mall &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Kamaruddin Shaikh &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5644387] - <span lang="AR-SA" dir="RTL">استلام</span><br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Hi <a id="OWAAM3E847AFBCA144EDDA8FE77BFAB301525" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Jeddah Yasmeen Mall</span></a>
<a id="OWAAM4B20A4C3EFEC4DADA62E05EF78C091B1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Jed Yasmeen Mall</span></a>
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<div class="MsoNormal">Reminder!</div>
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<div class="MsoNormal">Any update on below order.</div>
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<b>From:</b> Nusaybah Alzuman <br>
<b>Sent:</b> Monday, February 6, 2023 11:06 AM<br>
<b>To:</b> Centrepoint Jed Yasmeen Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Jeddah Yasmeen Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5644387] - <span lang="AR-SA" dir="RTL">استلام</span><br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Hi <a id="OWAAM77C8456E53C6453098D0395E1E4A3C2B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Jeddah Yasmeen Mall</span></a>
<a id="OWAAM31BADAE32BF54842AF9B40D15BEC3452" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Jed Yasmeen Mall</span></a>
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<div class="MsoNormal">Customer complaint that she placed two items, but she only received one item.</div>
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<div class="MsoNormal">Please check for the other missing item and confirm to us.</div>
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<div class="MsoNormal">Order ID: 6199107668</div>
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<div class="MsoNormal">Store Code: 21240</div>
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<div class="MsoNormal">Missing Item: </div>
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<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">164714536 Giggles Archie Reversible Stroller<div></div>
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<div class="MsoNormal"><img width="295" height="298" style="width:3.0694in;height:3.1041in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTQ4NjE3MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rpQCC2wM1fD3xByYjJQshLVh1M-hhJeqVrKin2AZCdY" data-id="2044011486173"></div>
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<div class="MsoNormal"><img width="776" height="85" style="width:8.0833in;height:.8819in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTQ4NjE3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Rqg3t5IRQHQijPiLlB1wHGeTlp6uZU__zHFXgWgOf7I" data-id="2044011486174"></div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, February 6, 2023 8:22 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Jed Yasmeen Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5644387] - <span lang="AR-SA" dir="RTL">استلام</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Problem Statement: ​Missing item<br>
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Order ID: 6199107668<br>
Tracking ID: 103333414</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store Code: Babyshop 21240</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Missing item: 164714536<br>
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The customer contacted us reporting that he/she received only 1 item out of 2 items shipped with the order mentioned. kindly arrange delivery for the rest.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Missing Item: 164714536 (Giggles Archie Reversible Stroller)<br>
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Thanks for your cooperation.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأثنين, 30 يناير في 5:43 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>,
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">رازان محمد الاحمدي
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>. &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">Contacted</span><span dir="LTR"></span>
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</span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">استلمت المهد المتنقل ولم استلم العربية </span></span>
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<span lang="AR-SA" style="font-size:10.5pt">أُرسلت من الـ </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">iPhone</span><span dir="LTR"></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5644387:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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