Subject: Note Added - [#5606741] Re: شارك رأيك وملاحظاتك معنا
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 09:05:21 +0000

Hi ,    Abhilash Kuttalam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5606741    Subject:  Re: شارك رأيك وملاحظاتك معنا   Requester: عبدالله    Note Content:   <div class="WordSection1">
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<a id="OWAAM0072236296CB4BB5B1C7B69B99004778" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max Alhamra</span></a> please check and reply to all.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">With reference to order number :  6197204641</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">refund amounts - SAR 33.3+29.13+58.96 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">The items are returned to store however, no cash refund given to the customer. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Customer name: Abdullah</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Customer contact number :  +966578258079</span></div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<div>From: Jessie Caparas &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, February 2, 2023 2:34 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: <span lang="AR-SA" dir="RTL">شارك رأيك وملاحظاتك معنا</span><br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Hi <a id="OWAAM52E1BC7412B0489285BAFDE681B94100" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash Kuttalam</span></a>
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<div class="MsoNormal">The store  Branch name: Riyadh _ Al-Hamra. King Abdullah Road intersection with Khalid Bin Al Waleed</div>
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<b><span style="font-size:9.0pt">Jessie Caparas</span></b><span style="font-size:9.0pt"></span>
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<div class="MsoNormal"><span style="font-size:9.0pt">Team Leader</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b>From:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, January 31, 2023 4:56 PM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: <span lang="AR-SA" dir="RTL">شارك رأيك وملاحظاتك معنا</span>
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<a id="OWAAM6E8A51C2F55D49218153053700957F01" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jessie Caparas</span></a> please help with store code.
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<b>From:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, January 31, 2023 1:43 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5606741] - Re: <span lang="AR-SA" dir="RTL">شارك رأيك وملاحظاتك معنا</span>
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<div class="MsoNormal">Hi <a id="OWAAM8CF72FF79B604888A56A611CC68BFE89" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash Kuttalam</span></a>
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<div class="MsoNormal">Can you please confirm with the store team if they have handed over the cash to the customer?</div>
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<div class="MsoNormal">Customer claims no refund was received.</div>
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<b><span style="font-size:9.0pt">Jessie Caparas</span></b><span style="font-size:9.0pt"></span>
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<div class="MsoNormal"><span style="font-size:9.0pt">Team Leader</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, January 26, 2023 2:37 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5606741] - Re: <span lang="AR-SA" dir="RTL">شارك رأيك وملاحظاتك معنا</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">​Hi team.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">With reference to order number :  6197204641</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">refund amounts - SAR 33.3+29.13+58.96 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">The items are returned to store however, no cash refund given to the customer. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Customer name: Abdullah</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Customer contact number :  +966578258079</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Kindly check and do needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Regards, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Cs team </span></div>
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