Subject: Note Added - [#5612984] Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 12:18:38 +0000

Hi ,    Karam AlAmmar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5612984    Subject:  Returns   Requester: Sshs0044    Note Content:   <div dir="ltr">Dear Team, <div><br></div>
<div>Greetings of the day, </div>
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<div>We'll attempt the order on priority basis,<br><br>Best Regards,<br>
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<div>On Fri, Feb 3, 2023 at 11:27 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="m_4210100204267469484OWAAM7EFD91C88726441786E43026B2BC3748" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Karam AlAmmar</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Reminder for below collection.<u></u><u></u>
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<div class="MsoNormal">Order ID: 6194549935<u></u><u></u>
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<div class="MsoNormal">New AWB: SD009779977<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Address: Bu Sahbel, House No. 3900, in front of the third primary school in Al-Shu’bah, Abu Al-Hijaa Al-Abbasi Street<u></u><u></u>
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<div class="MsoNormal">Mobile number: 0552466008<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<div class="MsoNormal"><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Akshay Berry<u></u><u></u></span></b></div>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'><u></u><u></u></span></b>
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<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125<u></u><u></u></span></div>
<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE<u></u><u></u></span></div>
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<b>From:</b> Karam AlAmmar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Sunday, January 29, 2023 10:17 AM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Re: [#5612984] - Returns<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Dear Team, <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Good day to you,<u></u><u></u>
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Apologies for the late reply,<br>
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The address was updated as requested.<br>
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We'll arrange the order in the next 48 working hours.<br>
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Best Regards,<u></u><u></u>
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<div class="MsoNormal">On Wed, Jan 25, 2023 at 11:21 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<u></u><u></u>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black;background:white">Hi Team, <br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Address: Bu Sahbel, House No. 3900, in front of the third primary school in Al-Shu’bah, Abu Al-Hijaa Al-Abbasi Street<br>
Mobile number: 0552466008<u></u><u></u></span></div>
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<div class="MsoNormal" style="margin-bottom:12pt"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards, <br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأثنين, 23 يناير في 12:57 م , Karam AlAmmar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; كتب:
<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Team, 
<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly note that the address of the mentioned shipment is not clear, <u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please share the full address of the customer to proceed with the collection, <u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards, <u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Mon, Jan 23, 2023 at 12:52 PM Arwa Alhajaj &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">@Karam AlAmmar</a> FYKA.<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards,<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Sat, Jan 21, 2023 at 9:10 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Sirs,<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB: SD009649222<u></u><u></u></span></div>
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The above shipment has not been collected from the customer yet. Please see the updated Address &amp; Phone number of the customer below:<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">New Address:<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">New Phone Number:<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly arrange collection of this shipment on priority<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,<u></u><u></u></span></div>
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<b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Arwa Alhajaj</span></b><span style="font-size:10.5pt;font-family:-apple-system"><u></u><u></u></span>
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<span style="font-size:10pt;font-family:-apple-system;color:rgb(6,31,221)">Account Management</span><span style="font-size:10.5pt;font-family:-apple-system"><u></u><u></u></span>
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<span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">[email-masked]</span></a></span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">shipa.com/delivery</span></a></span><span style="font-size:10.5pt;font-family:-apple-system"><u></u><u></u></span>
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<b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Karam Alammar</span></b><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Customer Service</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
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</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Customer Service</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
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</span><strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">M:</span></strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"> +962795082239</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">O:</span></strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"> 80074472</span><span style="color:rgb(136,136,136)"><u></u><u></u></span>
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Karam Alammar</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;font-size:10pt;color:rgb(6,31,221);width:290px;vertical-align:top">Account Management</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><img width="200" height="100" src="https://ci3.googleusercontent.com/mail-sig/AIorK4wZMCnH5cQQfQt5rc8cxb5aJPSxvIyr6Y4oiORSoUL6utF2pxuxMz6TNqu3aqnx662aYT0NMYE"><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962795082239</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 80074472</span>
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