Subject: Ticket Assigned - Conversation with Farida
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Feb 2023 21:57:32 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Farida Farida                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi farida, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:52 AM, 04rd Feb                     Farida                    Ok           01:53 AM, 04rd Feb                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           01:53 AM, 04rd Feb                     Farida                    Can i return stole?           01:53 AM, 04rd Feb                     Farida                    Can i return scarf??           01:55 AM, 04rd Feb                     Farida                    In store??           01:55 AM, 04rd Feb                   Amirh                   Please provide me with more on your enquiry           01:55 AM, 04rd Feb                   Amirh                   Yes dear you can           01:56 AM, 04rd Feb                     Farida                    Ok thanks           01:56 AM, 04rd Feb                   Amirh                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           01:56 AM, 04rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5664400