Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 20:18:24 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Dear </div>
<div dir="auto"><br></div>
<div dir="auto">I will not be able to go to store as its in another city .. please cancel it from your end without waiting 14 days </div>
<div dir="auto"><br></div>
<div dir="auto">Please </div>
<div dir="auto"><br></div>
<div dir="auto">Thank you </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 27 Jan 2023 at 22:51 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear customer .<br><br>Thank you for contacting us.<br><br>We are sorry to hear that you wish to cancel your order.<br><br>We can see that the order was created on 01/24/2023 and the order number is 6199468859<br><br>According to the status, the order is currently in store ready for collection and will be available for collection within 14 days from the confirmation message or email received.<br><br>The order will be automatically canceled if not received within 14 days, and a refund will be made within 7-14 days.<br><br>In the event that you do not want to wait for 14 days, we would like to inform you that you can go to the store to receive the order and return at the same time.<br> <br>If you need any additional assistance, feel free to reach out to us.<br><br>your friends<br>Support Team</div></div></div>

	

</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Maher</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5633588