Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 05:27:57 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto"> Dear  Sir, <div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Please cancel my order, i am returning  this products, because shoe size is not fitting for me.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Kindly arrange and pick the order as soon  as possible.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
<div dir="auto">Arman</div>
<div dir="auto">+9660558036759</div>
<div dir="auto"><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jan 22, 2023, 11:03 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div>Dear customer ,</div>
<div><br></div>
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<div>Thanks for shopping with us.</div>
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<div><strong><u>Currently, you can exchange Shoe Mart products at any Centrepoint / Shoemart store within 14 days of the date of collection / delivery provided the item is available in store.</u></strong></div>
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<div>You can return online purchases through the following three channels:</div>
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<div>You may call our customer support team at (800-1111027) to book a return and advise us of the refund amount based on our return policy.</div>
<div> </div>
<div>You can now drop off Centrepoint and Shoe Mart returns at any Centrepoint and Shoe Mart store. Wrap your items in their original shipping packaging and bring them up with your invoice and/or provide the order number to the store staff if there is no invoice.</div>
<div> </div>
<div>You can also book a return online. You can log into your account and go to your order history. Click on "Order Number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.&lt;/div&gt;</div>
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<div>Feel free to contact us for further assistance.</div>
<div> </div>
<div>your friends</div>
<div dir="ltr">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5615867