Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 16:58:28 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Returns  Ticket comment <div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Dear sir</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">      Since i never faced this kind of <b style="font-size:1rem">worst services </b>from center point, you people don’t know how to deal with customers.</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Good ambience doesn’t mean that you are doing the best. </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Customer satisfaction should be your priority. </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Since 3 months you people are just making round &amp; round to credit my small amount. </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Too much formalities you people have. </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Branch name doesn’t require to transfer my money in my account. </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Branch name is required In India. </div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Here only account number matters. </div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Any how i just find from Google </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Branch name / Location: FANATEER AL JUBAIL 35811</div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Please don’t make such barriers to get my little amount. </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">I don’t want to write this review on Google. </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Please credit my amount ASAP. </div>
</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 16 Jan 2023 at 4:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5490863</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5490863<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Saud Almutlaq : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Dear customer ,<br><br>Please accept our full apologies for the inconvenience caused<br><br>Please provide us with your bank <strong dir="ltr">branch name</strong><br><br>Thank you for your cooperation and we appreciate your understanding with us.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends<br>Support Team</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5490863