Subject: Ticket Assigned - Conversation with Hi Cp Team
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 21:37:57 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Cp Team Hi Cp Team                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi cp team, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6193203644 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1228220003997     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:32 AM, 30th Dec                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           01:33 AM, 30th Dec                     Hi Cp Team                    Your courier company is very poor communication           01:33 AM, 30th Dec                   Amirh                    Your feedback is important to us to raise the quality of our service and thank you for providing us with your feedback. Thank you for your cooperation and shopping with us and we look forward to serving you later.            01:34 AM, 30th Dec                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           01:34 AM, 30th Dec                   Amirh                   Do let me know if you need anything more..?           01:34 AM, 30th Dec                     Hi Cp Team                    Before 6 days me confirm the order and still im not receiving my parcel everyday new salesman send me message and told me send your location and wheen i send it then he said im not coming           01:34 AM, 30th Dec                     Hi Cp Team                    Yes           01:35 AM, 30th Dec                   Amirh                   Please accept our full apologies for the inconvenience caused.           01:35 AM, 30th Dec                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:37 AM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5523227