Subject: New Reply Received - Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 06:24:23 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Already canceled, so please refund my money</div>
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<div>On Wed, Dec 28, 2022, 9:22 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5489200</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Alanoud Alotaibi : </div>
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<div>Hi ashraf ali,</div>
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<span>Thank you for contacting us and giving us the opportunity to serve you</span><br><br><span>The order has not yet arrived at the warehouse. Once the order is returned to the warehouse, we will process the refund to the same account from which the payment was made.</span><br><span> </span><br><span>Thank you for your cooperation and understanding with us.</span> <br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5489200