Subject: Ticket Assigned - Conversation with Ahsan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 20:48:10 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahsan Ahsan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi ahsan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6193211471 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:42 AM, 28th Dec                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           12:43 AM, 28th Dec                     Ahsan                    This is second time that center point wasn’t send me receiving code           12:44 AM, 28th Dec                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:44 AM, 28th Dec                     Ahsan                    Ok           12:44 AM, 28th Dec                   Amirh                   Is this request 6193211471           12:45 AM, 28th Dec                     Ahsan                    Yes           12:45 AM, 28th Dec                   Amirh                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           12:46 AM, 28th Dec                   Amirh                   Do let me know if you need anything more..?           12:46 AM, 28th Dec                     Ahsan                    No thanks           12:46 AM, 28th Dec                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:47 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5513725