Subject: Ticket Assigned - Conversation with Mary Jane Balois
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 19:50:12 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mary Jane Balois Mary Jane Balois                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi mary jane balois, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Again there are message to me not deliver because im not respond how come no call mo message that my order coming Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  6192413761 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1223220004353     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:43 PM, 25th Dec                   Amirh                   Hi dear customer , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:43 PM, 25th Dec                   Amirh                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:44 PM, 25th Dec                     Mary Jane Balois                    My order where are they           11:44 PM, 25th Dec                   Amirh                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           11:44 PM, 25th Dec                     Mary Jane Balois                    Always like that check but no delivery coming           11:44 PM, 25th Dec                     Mary Jane Balois                    This is my number 0573457850/0560805085           11:45 PM, 25th Dec                   Amirh                   Is the number correct +966573457850           11:45 PM, 25th Dec                   Amirh                   We apologize and will be delivered, God willing, as soon as possible           11:45 PM, 25th Dec                     Mary Jane Balois                    I am waiting someone to call me but no one why always message i am not respond           11:45 PM, 25th Dec                     Mary Jane Balois                    Yes           11:46 PM, 25th Dec                   Amirh                   Do let me know if you need anything more..?           11:46 PM, 25th Dec                     Mary Jane Balois                    I dont need any tactic reason i need my order           11:46 PM, 25th Dec                     Mary Jane Balois                    I'm so disappointed           11:46 PM, 25th Dec                   Amirh                   We apologize and will be delivered, God willing, as soon as possible           11:46 PM, 25th Dec                     Mary Jane Balois                    If i know im not pay in card just only cash on delivery!           11:47 PM, 25th Dec                     Mary Jane Balois                    I need my order!           11:48 PM, 25th Dec                   Amirh                   We apologize for any inconvenience caused           11:48 PM, 25th Dec                   Amirh                   It will be delivered to you as soon as possible           11:48 PM, 25th Dec                     Mary Jane Balois                    I dont need apologize if your not deliver until tomorrow my order give back my money!           11:49 PM, 25th Dec                   Amirh                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:49 PM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5505272