Subject: Note Added - [#5431555] لم استلم الطلب! وذهبت للمحل مرتين واخبروني انها ليست موجوده!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Dec 2022 13:33:43 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5431555    Subject:  لم استلم الطلب! وذهبت للمحل مرتين واخبروني انها ليست موجوده!   Requester: اهلا    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM1E884830A2374F128B01867B2FC46563" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager NakheelMallBuraida</span></a>
<a id="OWAAMA5A2327F5F864A73BC7AD954CB6B7B2A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Nakheelmallburaida</span></a>
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<div class="MsoNormal">Order received on 08 Dec 2022 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6185352969</div>
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<div class="MsoNormal">Note: order should not be updated until customer picked up.</div>
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<div class="MsoNormal"><img width="771" height="87" style="width:8.0277in;height:.9027in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzQyNjA3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1fKyEbuxqJ0_bkR2j2XlTbGRq2zZF91H2cN4IofJ_68" data-id="2044007426070"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, December 17, 2022 10:20 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5431555] - <span lang="AR-SA" dir="RTL">لم استلم الطلب! وذهبت للمحل مرتين واخبروني انها ليست موجوده</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>!</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,,<br>
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Problem Statement: Need POC</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Order Date :​Nov 23, 2022<br>
Order ID: ​6185352969<br>
Store Code: ​Babyshop21486<br>
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Assistance Required: Need Urgent POC<br>
Issue Description: The customer has contact us informing that he has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Regards<br>
CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 13 Dec at 4:25 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عزيزي العميل ,</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكراً لك على تواصلك معنا.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد بالاتصال بنا للحصول على مزيد من المساعدة.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم.</span>
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